How orders are shipped, and how returns are handled.
finnestpet.com is a product information website. We do not accept orders or payments through it, so there is no shipping or returns process that originates here.
If you purchased a FinNest product on an online marketplace, the sale was made by the seller on that marketplace. Please contact that seller for:
Those matters are governed by the marketplace's buyer protection terms and the seller's own policy — not by this page.
For business-to-business orders, shipping terms, Incoterms, packing requirements, lead times and documentation are agreed individually for each order and confirmed in the order documents issued for that order. Nothing on this page overrides those documents.
| Shipping terms | As agreed per order (for example FOB, CIF or EXW — confirmed in the order) |
|---|---|
| Lead time | Confirmed per order, depending on model specification and quantity |
| Documentation | Commercial invoice, packing list and other documents as required for the destination market |
Business enquiries: [email protected] or [email protected]